The staff made me and my family feel at home while staying at Heritage Hotel. Our guest room had three beds which were perfect for our family–everyone had their bed, and ample space was available. You have to remember you are staying in the ‘City That Never Sleeps’ so we didn’t spend much time in the room, so we just needed a clean and comfortable place to rest. The hotel is spotless, and the rates were of real value. I would recommend this place to all my family and friends visiting NYC. Thank you, Heritage Hotel staff, for making our Big Apple experience memorable!